Blog for Independent Hotels | John Shortall (2)

Boost guest engagement and revenue with Guestfolio

By: John Shortall on 4/12/17 10:00

It’s no secret for you that providing the best possible guest experience and building lasting relationships with guests are vital to a hotel’s success. With more and more guests ...

9 Key metrics hoteliers need to know - continued

By: John Shortall on 3/8/17 10:00

Today, independent hotels have access to more revenue and reporting tools than ever. However, a certain amount of know-how is needed to truly leverage revenue opportunities with ...

9 Key metrics hoteliers need to know

By: John Shortall on 2/2/17 10:00

Today, independent hotels have access to more revenue and reporting tools than ever. However, a certain amount of know-how is needed to truly leverage revenue opportunities with ...

Decide and don't dither with your data

By: John Shortall on 12/14/16 10:00

You have Google Analytics. Great start. You run weekly traffic reports on your website. Wonderful. Let's just say you are even crunching the numbers. Okay. But are you making the ...

How the lack of awareness in new technology prevents hoteliers from growing their business

By: John Shortall on 11/15/16 8:30

Many small, mid and larger size hospitality businesses have one thing in common: lack of awareness of new modern tools that are now available to help them grow their businesses. ...

How It Works: Night Audit

By: John Shortall on 4/15/16 10:00

Why It Is Important: Guarantee Accuracy In Your Accounts by Ensuring All Transactions are Recorded and Reconciled By Performing the Night Audit The Night Audit process is ...

How It Works: Rate Classes

By: John Shortall on 2/18/16 13:00

Why It Is Important: Define Your Pricing Structure Then Start Selling Your Rooms Configuring your hotels room prices is perhaps the most fundamental component in using your ...

How It Works: Automated Emails

By: John Shortall on 12/15/15 7:00

Why It Is Important: Save Time and Effort by Automating Your Messages Frontdesk Anywhere allows you to set up automatic messages to be sent send to your guests at key intervals ...

Bangkok - One Month On

By: John Shortall on 11/24/15 8:00

Last month we shared the exciting news of the opening of our new Asian regional headquarters in Bangkok, Thailand. The dust has not quite settled yet and there are still a few ...

How It Works: User Levels

By: John Shortall on 11/17/15 11:00

Why It Is Important: Grant Access To Your Hotel Staff, Anywhere Owners, managers, housekeeping staff, whoever it is, if they’re using Frontdesk Anywhere, they have cloud-based ...

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